Keeping you informed and in the loop is always our goal. From general floor cleaning questions to specific concerns about your floor scrubber or sweeper, you can turn to us for help. Have an unanswered question? Please contact us!
1. What is the difference between a floor washing machine, a floor sweeper, and an all-in-one washing and sweeping machine?
Floor sweeper(KR-1050/KR-1250/KR-1450): Use a brush to dry sweep floors to remove dust and debris.
Floor scrubber(KR-XS15D/KR-XS50D/KR-H65/KR-H75): Use a brush plate and water to clean the floor, then use a squeegee and detergent to clean.
Floor scrubber-sweeper(KR-G650): Use the two-in-one scrubbing and sweeping technology (first use a cylindrical roller brush to clean particles, debris, etc. on the floor, and then use a squeegee to suck up the sewage on the floor) to achieve very efficient floor scrubbing and sweeping work.
2. How does an autoscrubber work?
An automatic floor scrubber has a separate clean and dirty water tank. Fresh water is put down onto the floor through its own solution tank, brushes agitate the dirt and debris on the surface, a water vacuum system displaces dirty water into a separate recovery tank, and finally, the squeegees leave the surface dry. All in one pass and never recycling dirty water.
3. Do I need to sweep my floors before I scrub?
Do you have light dust? Then typically no, scrubbing your floors will suffice. More than light dust? Then we generally recommend a quick sweep. But the answer ultimately depends on the debris on your floor. You can turn to us to help you decide what to do first.
4. What square footage will a floor sweeper or scrubber clean per hour?
It depends… Think of cleaning open warehouse floors vs. floors that have aisles to maneuver between. Or a facility that has light dust vs. stubborn soils. You tell us about your facility's square footage, and we'll point you in the right direction .
5. What’s the best fuel source for my machine?
Read our guide to help you decide between corded or battery floor cleaning machines.
6. Do you sell used or refurbished floor scrubbers and sweepers?
No! We only sell brand new floor scrubbers and sweepers.
7. What is the warranty on sweepers and scrubbers sold by KUER?
Typically, 1 year warranty.
8. Should I use detergent?
Using detergent is highly recommended. Would you do the dishes without soap? Would you wash your hands with just water? Think about this when it comes to cleaning your floors without detergent. Learn why scrubbing your floor with detergent will help remove allergens and germs, which can have a positive impact on the health of those in your facility.
9. What is the best cleaner?
Our Hefei KUER after-sales professionals are your best resource and can help you choose the best cleaner for your floors.
10. What should be regularly maintained on my floor cleaning machine?
You should proactively maintain your floor washer or sweeper. The basic maintenance list is as follows:
① Clean or replace filters
② Check for wear/damage on brushes, skirts and squeegees
③ Check the tension and wear on belts
④ Clean recovery tanks, debris trays and hoppers
⑤ Check for leaks DAILY!
⑥ Monitor battery water levels, connections for corrosion
Reach out to our floor cleaning experts for a more specific maintenance checklist.
11. When should I schedule planned maintenance?
Your Operator’s Manual will recommend a service schedule for your floor scrubber or sweeper, but we typically recommend maintenance after every 100 hours of use.
12. Do you offer service?
Yes! At 200 of our locations, including Hefei, Anhui, Jinan, Shandong, Hohhot, Inner Mongolia, our trained Service Technicians will perform local repairs of all floor sweeper and scrubber models. For service in other areas of the global, we'll connect you with experienced technicians from our partner service providers. Contact us to see if we perform service in your area.
13. How do I know what’s the correct replacement part for my sweeper or scrubber?
First, locate your floor cleaning machine parts manual. Then identify your part number and type it into our site’s search bar. Still not finding what you need? Contact us and our Parts Specialist will gladly help.